A complete guide on using Nigeria’s new contactless passport app

[Godfrey Elimian]

To streamline the passport renewal process for Nigerians in the diaspora, the Nigerian Immigration Service (NIS) has launched a phased contactless passport renewal system, starting with Canada on November 1, 2024.

Following Canada, the service will extend to the United Kingdom (UK), the United States of America (USA), and Italy on November 15. By December 1, it will be available in Nigeria and other parts of the world.

This innovative app enables Nigerians living abroad to apply for passport renewals online, minimizing the need for in-person visits to NIS offices for biometric capturing. With plans to expand into other countries by December, this service signifies a significant advancement towards a fully digital application and renewal process.

Here’s a complete guide on how to use the app and renew your passport without any hassle.

Read also: Ministry of Interior, Immigration Service launches digital portal for passport booking, renewal, visa others

Eligibility and Requirements​

To use the NIS contactless passport application system, applicants must:

• Be Nigerian citizens residing in Canada (or later in other countries as the rollout progresses).
• Have an existing passport due for renewal.
• Possess a National Identification Number (NIN).

Step-by-Step Guide to Using the Contactless Passport App​

1. Download the App or Visit the Portal
   • Start by downloading the NIS mobile app from Google Play, the App Store, or the Windows Store. Alternatively, visit the NIS portal
   • Access to the app and portal will be available for Nigerians in Canada starting November 1, with additional countries gaining access in mid-November and December.
2. Create a Profile
   • Register using a valid email address. This creates your account and begins your application process.
3. Complete an Eligibility Check
   • The app will prompt you with a quick test to verify your passport’s eligibility for renewal.
4. Input Identity Details
   • Enter your National Identification Number (NIN) and current passport number. The system will verify this information for security purposes.
5. Submit Personal Information and Required Documents
   • Fill out your bio-data and upload the necessary documents, which include:
     • NIN slip
     • Birth certificate
     • Local government certificate
   • The app provides clear prompts to ensure all fields are completed correctly.
6. Biometric Capture
   • Capture fingerprint biometrics using your mobile device. This step replaces in-person fingerprinting, enhancing the convenience of the contactless process.
7. Review and Submit
   • Before submitting, review all the information and documents for accuracy. Errors in your application could delay processing.
8. Make Payment
   • Complete the online payment using the available options in the app. Ensure payment confirmation before finalising the application.
9. Submit the Application
   • Once payment is confirmed, submit your application and wait for it to be processed. The system will notify you as it advances through the processing stages.

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Processing Times and Tracking Your Application​

While exact processing times may vary, applicants can track the status of their application directly within the app or portal. Notifications will be sent as each step is completed, keeping you informed throughout the process.

Upon approval, the renewed passport will be delivered to the address specified in the application, removing the need to return to the NIS office. The NIS contactless passport app marks a major milestone in providing Nigerians with a faster, more convenient renewal experience abroad.

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